Privacy Policy

Effective Date: 06/04/2026

PetMom UK ("we", "our", "us") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What We Collect

• Personal details: name, email address, shipping address, phone number
• Payment data: processed securely by Shopify Payments — we do not store card details
• Order history: purchases, returns, and correspondence
• Usage data: browsing behaviour on our website (cookies, analytics)

How We Use Your Data

• To process and deliver your orders
• To communicate with you about your orders
• To improve our website and service
• To send marketing emails (only if you've opted in)

Who We Share Your Data With

We share your name, email, and address with our shipping partners and suppliers to fulfill your order. We do not sell your personal data to third parties.

Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. Contact us to exercise any of these rights.

Contact

For any data-related enquiries, email us at hello@petmom.co.uk.